Frequently Asked Questions
How long does delivery take?
Orders are processed within 3 business days and delivered in 5–7 business days across India. You'll receive tracking details once your order ships.
Do you offer Cash on Delivery?
No — full payment is collected online at checkout. We accept UPI, cards, and net banking.
Can I return or exchange a saree?
Yes. Return requests can be made within 7 days of delivery for unused, unwashed items in original packaging with tags intact. Customised or clearance-sale items aren't eligible for return.
Can I cancel my order?
Orders can be cancelled within 24 hours of purchase for a full refund.
Why do handwoven sarees vary slightly from the photos?
Each saree is handwoven, so small variations in weave, motif placement, and colour are natural — a mark of authenticity, not a defect. Screen colours may also differ slightly from the physical fabric.
How should I care for a Banarasi silk saree?
Dry clean only. Store folded in a muslin or cotton cloth, away from direct sunlight and moisture.
Still have a question? Call or WhatsApp us at +91 88089 51111.